These terms and conditions shall apply to the sale of all goods by Malham USA to customers in North America. The placing of an order shall be deemed to be acceptance by the buyer of these terms and conditions.
Lead Time – Custom Product
Lead time of 30 days from order placement to manufacture custom product, plus shipping (see below)
Minimum Order Quantities – Custom Product
Minimum order quantities of 44 – 100 units, dependent upon the product, fabric and finish of product ordered
Shipping to US
All orders ship from our international warehouse. Orders will be delivered 8-10 business days after dispatch from our international warehouse.
All prices quoted are inclusive of international freight and duties via Malham USA’s Monthly Consolidated Shipment(s).Prices are landed prices in New York (JFK Airport) via Malham USA’s Monthly Consolidated Shipment(s). Customer is responsible for domestic carriage.
All goods are shipped C.O.D. Payment is due upon receipt of goods. We accept payment via credit card (Visa and MasterCard) and check. If we have a credit card on file, we will charge it 3 days after you have received your order, thus giving you time to report missing items (see “Shortages” below). Prices are subject to change without notice.
Please contact us immediately at email@example.com if you are missing pieces from your order. No claim can be entertained unless notified in detail to Malham within 3 days of receipt of goods.
Goods must not be returned without prior agreement. No product is sold on sale or return basis.
Please contact us at firstname.lastname@example.org or 855-4MALHAM