Application

These terms and conditions shall apply to the sale of all goods by Malham USA to customers in North America. The placing of an order shall be deemed to be acceptance by the buyer of these terms and conditions.

Lead Time – Custom Product

Lead time of 30 days from order placement to manufacture custom product, plus shipping (see below)

Minimum Order Quantities – Custom Product

Minimum order quantities of 44 – 100 units, dependent upon the product, fabric and finish of product ordered

Shipping to US

All orders ship from our international warehouse. Orders will be delivered 8-10 business days after dispatch from our international warehouse.

Pricing

All prices quoted are inclusive of international freight and duties via Malham USA’s Monthly Consolidated Shipment(s).Prices are landed prices in New York (JFK Airport) via Malham USA’s Monthly Consolidated Shipment(s). Customer is responsible for domestic carriage.

Terms

All goods are shipped C.O.D. Payment is due upon receipt of goods. We accept payment via credit card (Visa and MasterCard) and check. If we have a credit card on file, we will charge it 3 days after you have received your order, thus giving you time to report missing items (see “Shortages” below). Prices are subject to change without notice.

Shortages

Please contact us immediately at sales@malhamusa.com if you are missing pieces from your order. No claim can be entertained unless notified in detail to Malham within 3 days of receipt of goods.

Returns

Goods must not be returned without prior agreement. No product is sold on sale or return basis.

Questions?

Please contact us at sales@malhamusa.com or 855-4MALHAM